FAQ

Frequently asked questions

Answers to common questions about our services, process, and support.

What types of businesses do you work with?

We specialize in helping small and medium-sized businesses in Reading, PA and the surrounding area. Our solutions are tailored for local businesses in manufacturing, logistics, professional services, and more.

How does your process work?

We start with a free consultation to understand your needs. Then, we propose a solution, provide a clear quote, and work closely with you through design, development, and launch. We offer ongoing support after delivery.

How much does custom software cost?

Website packages are fixed-price: Launch is $4,500 (or three monthly payments of $1,500), Growth is $9,500 (or five monthly payments of $1,900), and Custom builds start at $18,000 with a payment schedule set during scoping. All payment plans are 0% interest — they're an invoicing-schedule choice, not third-party financing. Automation projects are quoted per scope (typically $3,500-$12,000). Hourly consulting for ad-hoc work is $175/hour. Ongoing care plans run $349/mo (Maintain), $1,500/mo (Care), or $3,500/mo (Embedded). See our pricing page for the full breakdown.

Do you offer support after the project is complete?

Every build includes a 30-day warranty — if something we built breaks in the first 30 days, we fix it free. After that you have three options:

  • Ongoing Care plan — three tiers: Maintain ($349/mo, hosting + 1 hr/mo of tweaks, 2-business-day request turnaround), Care ($1,500/mo, 10 hrs + monthly check-in, 1-business-day request turnaround), Embedded ($3,500/mo, standing weekly slot, same-business-day reply). See the plans.
  • Hourly — $175/hour, billed by the quarter-hour, no minimum.
  • Full DIY — you own the code and run it yourself. Valid if you have technical staff.

We don't offer free post-launch support outside the 30-day warranty. See After launch for the full breakdown.

Can you integrate with our existing systems?

Absolutely. We have experience integrating with accounting, inventory, CRM, and other business systems to streamline your operations.

How do I get started?

Just contact us to schedule your free consultation. We'll guide you through every step.

Still have questions?

Book a 30-min call and we'll walk you through it — or see our transparent pricing.